Key Tasks
- High level business analysis (pre-business case)
- Develops relationships with key business staff involved in new products/initiatives.
- Leads and co-ordinates the efforts of all those involved in analysis, including strategy & architecture, the PMO, finance, application architects and others.
- Where a project manager is yet to be allocated, lead and co-ordinates the IT estimation process for use in business cases and/or decision-making. Liaises with potential third party providers.
- Investigates FT business operational requirements and problems, seeking effective business solutions through improvements in technology components of new or changed processes. Documents the high-level business requirements.
- Improves the understanding and communication of new ideas to senior IT staff.
Detailed business analysis for approved projects and enhancement requests
- The methodical investigation, analysis, review and documentation of all or part of a business in terms of business functions and processes, the information used and the data on which the information is based.
- The definition of requirements for improving any aspect of the processes and systems and quantification of potential business benefits.
- The creation of viable specifications and acceptance criteria in preparation for the construction of information and communication systems.
- Work with product owners to define and shape the product backlog.
- Work with product owner and scrum team to ensure the product backlog has good conditions of satisfaction for high priority user stories.
- Create and maintain the business requirements specification for non-Scrum projects.
- Work with clients/users in defining acceptance criteria.
- Assess change requests, considering the impact to the business case.
- Formalise the management of requirements through the project lifecycle.
- Selection of third party business analysts and governance
- Ensures any business analysis process, standards, tools and deliverables meet FT compliance requirements.
- Selection of third party business analysts for projects (or funded project analysis phases).
- Reviews the work and deliverables produced by third party business analysts to ensure quality and learn lessons to contribute to overall improvements in the delivery of business analysis.
Skills and Experience
You will probably already have a range of skills from a business or IT analyst background:
• Structured analysis and problem solving (knowledge of specific methodologies would be advantageous).
• Experience of working with Agile development teams using the Scrum methodology.
• Requirements analysis and process modelling.
• An understanding of change management.
• Understanding of the role of business analysis.
• Understanding of the capabilities of IT to deliver business solutions.
• Understanding of application development methods and processes for release and configuration management.
• Experience of agile business analysis techniques such as user stories and an understanding of web product development process.
Interpersonal skills
• Strong and effective communicator, able to use a variety of techniques for communication.
• Ability to build effective working relationships with a wide range of technical staff as well as business manager with some or no technical knowledge.
• Takes responsibility for own work and behaves in a trustworthy and accountable manner.
• Facilitator, able to get the most out of people.
• Lead and co-ordinates the efforts of others contributing to analysis.
Desirable
• Experience in one or more of the following areas is highly desirable:
• eCommerce
• Creation of products for the web
• Systems integration
• Publishing processes
• Bachelor degree or equivalent.
